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1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
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HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand\r\n
Tel: +66 81 819 6817, +66 83 132 7992\r
Fax: +66 2 559 2012, +66 2 106 9700\r
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Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details.\r

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met.\r

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","lineIndentations":[0,0],"lineTypes":["NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56208":{"type":"FRAME","id":"6329:56208","name":"List Item 9","absoluteBoundingBox":{"x":47912.0,"y":5031.0,"width":355.0,"height":1153.0},"isolatedAbsoluteRenderBounds":{"x":47912.0,"y":5031.0,"width":355.0,"height":1153.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,4442.0]],"size":{"x":355.0,"y":1153.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":15.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":15.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6329:56209","6329:56210"]},"6329:56207":{"type":"TEXT","id":"6329:56207","name":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":47947.0,"y":2827.0,"width":305.0,"height":2184.0},"isolatedAbsoluteRenderBounds":{"x":47947.1796875,"y":2830.98510742188,"width":303.9375,"height":2178.91479492188},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":2184.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system\r

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","lineIndentations":[0,0,0,0,0,0,0,0,0,0,0],"lineTypes":["NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"8":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"9":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"10":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56198":{"type":"FRAME","id":"6329:56198","name":"List Item 3","absoluteBoundingBox":{"x":47912.0,"y":1215.0,"width":355.0,"height":1279.0},"isolatedAbsoluteRenderBounds":{"x":47912.0,"y":1215.0,"width":355.0,"height":1279.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,626.0]],"size":{"x":355.0,"y":1279.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":15.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":15.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6329:56199","6329:56200","6329:56201"]},"6329:56200":{"type":"TEXT","id":"6329:56200","name":"Nature of Services Medical Housecall Medical Visits: The Platform enables patients to schedule non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs. Non-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility. Examples of Emergency Situations Include (but are not limited to): Chest pain or pressure Difficulty breathing Severe bleeding or trauma Loss of consciousness Sudden weakness or numbness, especially on one side of the body Seizures Signs of stroke or heart attack
 If a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
 Scope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. If the patient chooses to disregard or refuse the healthcare provider’s recommendation for referral or further care, any resulting risks, complications, or consequences will be solely the responsibility of the patient.","absoluteBoundingBox":{"x":47946.0,"y":1235.0,"width":306.0,"height":1239.0},"isolatedAbsoluteRenderBounds":{"x":47946.1796875,"y":1238.98498535156,"width":304.2890625,"height":1233.91491699219},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":306.0,"y":1239.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Nature of Services\nMedical Housecall Medical Visits: The Platform enables patients to schedule non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs.\n\nNon-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility.\nExamples of Emergency Situations Include (but are not limited to):\r\nChest pain or pressure\r\nDifficulty breathing\nSevere bleeding or trauma\nLoss of consciousness\nSudden weakness or numbness, especially on one side of the\rbody\nSeizures\nSigns of stroke or heart attack
\nIf a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
\nScope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. 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of Terms
By accessing or using the Web Platform located at http://patient.doctoroncall-access.com (\"the Platform\") to request or receive housecall medical services, you (\"the Patient\") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. If you do not agree to these Terms, you must not access or use the Platform, or any services provided through it.","absoluteBoundingBox":{"x":47943.0,"y":609.0,"width":309.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":47943.1796875,"y":613.119995117188,"width":304.82421875,"height":225.929992675781},"relativeTransform":[[1.0,0.0,31.0],[0.0,1.0,20.0]],"size":{"x":309.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Acceptance of Terms
By accessing or using the Web Platform located at http://patient.doctoroncall-access.com (\"the Platform\") to request or receive housecall medical services, you (\"the Patient\") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. 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2.1  One-Time Service Payments\r
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3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":48841.0,"y":3848.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":48841.49609375,"y":3851.98510742188,"width":1020.36328125,"height":541.064697265625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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coordination and consultation progress","absoluteBoundingBox":{"x":49778.0,"y":4136.0,"width":591.0,"height":42.0},"isolatedAbsoluteRenderBounds":{"x":49778.0,"y":4136.0,"width":591.0,"height":42.0},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":42.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"visible":false,"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Our system tracks doctor’s and patient locations to ensure seamless coordination and consultation 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Policy If the patient: Examples of Emergency Situations Include (but are not limited to): Fails to attend the appointment, and Does not respond to communication attempts,
 A portion or up to the full medical request fee may be retained to compensate for provider time and resources committed.","absoluteBoundingBox":{"x":49778.0,"y":4241.0,"width":591.0,"height":168.0},"isolatedAbsoluteRenderBounds":{"x":49778.34375,"y":4245.5849609375,"width":579.3203125,"height":162.31494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":168.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"No-Show Policy\nIf the patient:\nExamples of Emergency Situations Include (but are not limited to):\r\nFails to attend the appointment, and\nDoes not respond to communication attempts,
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":49777.0,"y":3781.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":49777.49609375,"y":3784.98510742188,"width":1020.36328125,"height":541.064697265625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is final.","lineIndentations":[0,0,1,1,2,2,0,0,0,0,1,2,1,2,2,0,0,0,1,1,1],"lineTypes":["NONE","NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE","NONE","NONE","NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE","NONE","NONE","UNORDERED","UNORDERED","UNORDERED"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"8":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"9":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"10":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"11":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"12":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"13":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"14":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"15":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"16":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"17":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"18":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"19":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"20":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"17":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6318:22984":{"type":"FRAME","id":"6318:22984","name":"List Item 2","absoluteBoundingBox":{"x":49729.0,"y":3803.0,"width":720.0,"height":418.0},"isolatedAbsoluteRenderBounds":{"x":49729.0,"y":3803.0,"width":720.0,"height":418.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,187.0]],"size":{"x":720.0,"y":418.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":80.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":30.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6318:22985","6318:22986"]},"6318:22986":{"type":"TEXT","id":"6318:22986","name":"Payment Structure
2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":49777.0,"y":3823.0,"width":592.0,"height":378.0},"isolatedAbsoluteRenderBounds":{"x":49777.34375,"y":3828.40991210938,"width":589.69921875,"height":371.489990234375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":378.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
\nAll fees are displayed prior to confirmation.\n\n2.2  Additional Charges\r
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply.\rFor self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","lineIndentations":[0,1,1,1,1,0,0,0],"lineTypes":["NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6318:22981":{"type":"FRAME","id":"6318:22981","name":"List Item 1","absoluteBoundingBox":{"x":49729.0,"y":3616.0,"width":720.0,"height":187.0},"isolatedAbsoluteRenderBounds":{"x":49729.0,"y":3616.0,"width":720.0,"height":187.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,0.0]],"size":{"x":720.0,"y":187.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":80.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":30.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6318:22982","6318:22983"]},"6318:22983":{"type":"TEXT","id":"6318:22983","name":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","absoluteBoundingBox":{"x":49775.0,"y":3636.0,"width":594.0,"height":147.0},"isolatedAbsoluteRenderBounds":{"x":49775.51171875,"y":3641.32006835938,"width":571.1484375,"height":140.72998046875},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":147.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

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The Platform reserves the right to modify these Terms of Use at any time. Any significant changes will be communicated through email notifications or alerts within the Platform. By continuing to use the Platform and its services after such modifications have been made, you acknowledge and agree to be bound by the updated Terms. It is your responsibility to review the Terms periodically to stay informed of any changes.","absoluteBoundingBox":{"x":48893.0,"y":6483.0,"width":595.0,"height":147.0},"isolatedAbsoluteRenderBounds":{"x":48893.1796875,"y":6486.98486328125,"width":587.015625,"height":142.06494140625},"relativeTransform":[[1.0,0.0,45.0],[0.0,1.0,20.0]],"size":{"x":595.0,"y":147.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Modifications to Terms
The Platform reserves the right to modify these Terms of Use at any time. Any significant changes will be communicated through email notifications or alerts within the Platform. By continuing to use the Platform and its services after such modifications have been made, you acknowledge and agree to be bound by the updated Terms. It is your responsibility to review the Terms periodically to stay informed of any changes.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6318:22905":{"type":"TEXT","id":"6318:22905","name":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":48890.0,"y":5771.0,"width":598.0,"height":672.0},"isolatedAbsoluteRenderBounds":{"x":48890.328125,"y":5774.98486328125,"width":591.34765625,"height":666.9150390625},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":598.0,"y":672.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. 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The Platform may include links to or integrations with third-party services, such as pharmacies, diagnostic laboratories, or other healthcare-related providers. These third parties operate independently, and the Platform is not responsible for the accuracy, content, availability, products, or services they offer. Any interactions, transactions, or engagements with these third parties are entirely at your own risk and responsibility. We strongly advise you to review the terms and conditions of any third-party services before engaging with them.","absoluteBoundingBox":{"x":48894.0,"y":5563.0,"width":594.0,"height":168.0},"isolatedAbsoluteRenderBounds":{"x":48894.34375,"y":5566.98486328125,"width":582.97265625,"height":163.06494140625},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":168.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Third-Party Service
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Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform. 

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

Indemnification: By using the service, you agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the service. This includes, but is not limited to, any injuries, complications, or legal disputes resulting from the actions or omissions of the healthcare provider during the housecall.","absoluteBoundingBox":{"x":48897.0,"y":5019.0,"width":591.0,"height":504.0},"isolatedAbsoluteRenderBounds":{"x":48897.34375,"y":5022.98486328125,"width":589.76953125,"height":499.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":504.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Limitation of Liability
Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform.\r

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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This Privacy Policy is intended to provide you with details about the collection, use, and disclosure (processing) of your personal data, as well as your rights as a data subject.","absoluteBoundingBox":{"x":47942.0,"y":8872.63671875,"width":640.0,"height":189.0},"isolatedAbsoluteRenderBounds":{"x":47942.46875,"y":8875.8251953125,"width":635.765625,"height":183.671875},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,150.0]],"size":{"x":640.0,"y":189.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.434275299310684,"g":0.434275299310684,"b":0.434275299310684,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutAlign":"STRETCH","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Doctor Access (“Platform”) recognizes the importance of the protection of your personal data and is committed to ensuring the security and appropriate use of your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) and other relevant laws. 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For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
Email contact@doctoroncall-thailand.com","absoluteBoundingBox":{"x":47748.0,"y":6727.63623046875,"width":1074.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":47748.49609375,"y":6731.62109375,"width":791.8515625,"height":225.0},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":1074.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Contact Information
For any questions, concerns, or issues related to these Terms or the services provided, please contact us at:\r\n
HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand\r\n
Tel: +66 81 819 6817, +66 83 132 7992\r
Fax: +66 2 559 2012, +66 2 106 9700\r
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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":47744.0,"y":5977.63623046875,"width":1078.0,"height":441.0},"isolatedAbsoluteRenderBounds":{"x":47744.328125,"y":5981.62109375,"width":1072.6796875,"height":435.9150390625},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":1078.0,"y":441.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","lineIndentations":[0,0,0],"lineTypes":["NONE","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6318:18944":{"type":"FRAME","id":"6318:18944","name":"List Item 12","absoluteBoundingBox":{"x":47702.0,"y":5812.63623046875,"width":1200.0,"height":145.0},"isolatedAbsoluteRenderBounds":{"x":47702.0,"y":5812.63623046875,"width":1200.0,"height":145.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,3237.0]],"size":{"x":1200.0,"y":145.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":80.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":30.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6318:18945","6318:18946"]},"6318:18946":{"type":"TEXT","id":"6318:18946","name":"Third-Party Service
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Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform. 

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

Indemnification: By using the service, you agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the service. This includes, but is not limited to, any injuries, complications, or legal disputes resulting from the actions or omissions of the healthcare provider during the housecall.","absoluteBoundingBox":{"x":47751.0,"y":5477.63623046875,"width":1071.0,"height":315.0},"isolatedAbsoluteRenderBounds":{"x":47751.390625,"y":5481.62109375,"width":1066.67578125,"height":310.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":315.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Limitation of Liability
Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform.\r

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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
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\nThe right to request deletion or destruction of data when it is no longer necessary.
\nThe right to object to the processing of your data.
\nThe right to restrict the use of your data.
\nThe right to withdraw consent at any time.
\nThe right to file a complaint with the Personal Data Protection 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Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","absoluteBoundingBox":{"x":47752.0,"y":4370.63623046875,"width":1070.0,"height":399.0},"isolatedAbsoluteRenderBounds":{"x":47752.390625,"y":4374.62109375,"width":1066.8203125,"height":393.88525390625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1070.0,"y":399.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

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When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":47752.0,"y":3553.63623046875,"width":1070.0,"height":777.0},"isolatedAbsoluteRenderBounds":{"x":47752.34375,"y":3557.62133789062,"width":1062.8515625,"height":772.064697265625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1070.0,"y":777.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

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Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. 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Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details. 

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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":47992.0,"y":1751.0,"width":1080.0,"height":441.0},"isolatedAbsoluteRenderBounds":{"x":47992.328125,"y":1754.98498535156,"width":1078.62890625,"height":435.914916992188},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1080.0,"y":441.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

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Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform. 

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

Indemnification: By using the service, you agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the service. This includes, but is not limited to, any injuries, complications, or legal disputes resulting from the actions or omissions of the healthcare provider during the housecall.","absoluteBoundingBox":{"x":47992.0,"y":1751.0,"width":1071.0,"height":315.0},"isolatedAbsoluteRenderBounds":{"x":47992.390625,"y":1754.98498535156,"width":1066.67578125,"height":310.065063476562},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":315.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3],"characters":"Limitation of Liability
Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform.\r

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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2.1 One-Time Service Payments 
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 All fees are displayed prior to confirmation. 2.2 Additional Charges 
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2.1  One-Time Service Payments\r
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 The right to request deletion or destruction of data when it is no longer necessary.
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47990.0,"y":9266.63671875,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":47990.49609375,"y":9270.6220703125,"width":1020.36328125,"height":541.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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 If a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
 Scope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. If the patient chooses to disregard or refuse the healthcare provider’s recommendation for referral or further care, any resulting risks, complications, or consequences will be solely the responsibility of the patient.","absoluteBoundingBox":{"x":47991.0,"y":1041.0,"width":1071.0,"height":504.0},"isolatedAbsoluteRenderBounds":{"x":47991.64453125,"y":1044.98498535156,"width":1068.2578125,"height":499.065063476562},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":504.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6],"characters":"Nature of Services\nMedical Housecall Medical Visits: The Platform enables patients to schedule non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs.\n\nNon-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility.\nExamples of Emergency Situations Include (but are not limited to):\r\nChest pain or pressure\r• Difficulty breathing\nSevere bleeding or trauma\nLoss of consciousness\nSudden weakness or numbness, especially on one side of the\rbody\nSeizures\nSigns of stroke or heart attack
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Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":47112.0,"y":9423.0,"width":313.0,"height":1218.0},"isolatedAbsoluteRenderBounds":{"x":47112.1796875,"y":9426.9853515625,"width":310.0390625,"height":1212.9150390625},"relativeTransform":[[1.0,0.0,27.0],[0.0,1.0,20.0]],"size":{"x":313.0,"y":1218.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
 The right to file a complaint with the Personal Data Protection Committee.","absoluteBoundingBox":{"x":47135.0,"y":1936.0,"width":460.0,"height":420.0},"isolatedAbsoluteRenderBounds":{"x":47135.28515625,"y":1939.98498535156,"width":456.453125,"height":411.150024414062},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":460.0,"y":420.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Rights of the Data Subject
You have the following rights under the Personal Data Protection Act:\nThe right to access and obtain a copy of your personal data.
\nThe right to request correction of inaccurate or incomplete data.
\nThe right to request deletion or destruction of data when it is no longer necessary.
\nThe right to object to the processing of your data.
\nThe right to restrict the use of your data.
\nThe right to withdraw consent at any time.
\nThe right to file a complaint with the Personal Data Protection Committee.","lineIndentations":[0,1,1,1,1,1,1,1],"lineTypes":["NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56729":{"type":"FRAME","id":"6329:56729","name":"List Item 8","absoluteBoundingBox":{"x":47085.0,"y":6177.0,"width":355.0,"height":1174.0},"isolatedAbsoluteRenderBounds":{"x":47085.0,"y":6177.0,"width":355.0,"height":1174.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,5595.0]],"size":{"x":355.0,"y":1174.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":15.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":15.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6329:56730","6329:56731"]},"6329:56229":{"type":"FRAME","id":"6329:56229","name":"List Item 13","absoluteBoundingBox":{"x":47912.0,"y":9410.0,"width":355.0,"height":1258.0},"isolatedAbsoluteRenderBounds":{"x":47912.0,"y":9410.0,"width":355.0,"height":1258.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,8821.0]],"size":{"x":355.0,"y":1258.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":15.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":15.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6329:56230","6329:56231"]},"6329:56731":{"type":"TEXT","id":"6329:56731","name":"Fees, Payments, and Refunds Service Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply. 

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details. 

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met. 

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","absoluteBoundingBox":{"x":47118.0,"y":6197.0,"width":307.0,"height":1134.0},"isolatedAbsoluteRenderBounds":{"x":47118.1796875,"y":6201.1201171875,"width":304.96484375,"height":1125.0146484375},"relativeTransform":[[1.0,0.0,33.0],[0.0,1.0,20.0]],"size":{"x":307.0,"y":1134.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Fees, Payments, and Refunds\nService Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply.\r

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details.\r

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met.\r

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","lineIndentations":[0,0],"lineTypes":["NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56728":{"type":"TEXT","id":"6329:56728","name":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","absoluteBoundingBox":{"x":47120.0,"y":5044.0,"width":305.0,"height":1113.0},"isolatedAbsoluteRenderBounds":{"x":47120.1796875,"y":5047.98486328125,"width":304.21875,"height":1107.88525390625},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":1113.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56725":{"type":"TEXT","id":"6329:56725","name":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":47120.0,"y":2820.0,"width":305.0,"height":2184.0},"isolatedAbsoluteRenderBounds":{"x":47120.1796875,"y":2823.98510742188,"width":303.9375,"height":2178.91479492188},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":2184.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
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In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system\r

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These services are designed for convenience and accessibility but are strictly for non-urgent medical needs. Non-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility. Examples of Emergency Situations Include (but are not limited to): Chest pain or pressure Difficulty breathing Severe bleeding or trauma Loss of consciousness Sudden weakness or numbness, especially on one side of the body Seizures Signs of stroke or heart attack
 If a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
 Scope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. If the patient chooses to disregard or refuse the healthcare provider’s recommendation for referral or further care, any resulting risks, complications, or consequences will be solely the responsibility of the patient.","absoluteBoundingBox":{"x":47119.0,"y":1228.0,"width":306.0,"height":1239.0},"isolatedAbsoluteRenderBounds":{"x":47119.1796875,"y":1231.98498535156,"width":304.2890625,"height":1233.91491699219},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":306.0,"y":1239.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Nature of Services\nMedical Housecall Medical Visits: The Platform enables patients to schedule non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs.\n\nNon-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility.\nExamples of Emergency Situations Include (but are not limited to):\r\nChest pain or pressure\r\nDifficulty breathing\nSevere bleeding or trauma\nLoss of consciousness\nSudden weakness or numbness, especially on one side of the\rbody\nSeizures\nSigns of stroke or heart attack
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No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting. 

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","absoluteBoundingBox":{"x":47752.0,"y":5227.63623046875,"width":1070.0,"height":210.0},"isolatedAbsoluteRenderBounds":{"x":47752.49609375,"y":5231.62109375,"width":1066.80078125,"height":204.9150390625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1070.0,"y":210.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Medical Disclaimers
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Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6329:56674":{"type":"TEXT","id":"6329:56674","name":"Our system tracks doctor’s and patient locations to ensure seamless coordination and consultation progress","absoluteBoundingBox":{"x":48015.0,"y":4309.0,"width":591.0,"height":42.0},"isolatedAbsoluteRenderBounds":{"x":48015.0,"y":4309.0,"width":591.0,"height":42.0},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":42.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"visible":false,"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Our system tracks doctor’s and patient locations to ensure seamless coordination and consultation progress","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6329:56673":{"type":"TEXT","id":"6329:56673","name":"No-Show Policy If the patient: Examples of Emergency Situations Include (but are not limited to): Fails to attend the appointment, and Does not respond to communication attempts,
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":48014.0,"y":3849.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":48014.49609375,"y":3852.98510742188,"width":1020.36328125,"height":541.064697265625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","absoluteBoundingBox":{"x":48012.0,"y":3704.0,"width":594.0,"height":147.0},"isolatedAbsoluteRenderBounds":{"x":48012.51171875,"y":3709.32006835938,"width":571.1484375,"height":140.72998046875},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":147.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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This Privacy Policy is intended to provide you with details about the collection, use, and disclosure (processing) of your personal data, as well as your rights as a data subject.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:473","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","responsiveTextStyleVariants":[{"minWidth":1.0,"name":"Mobile","style":{"styleIdForText":"StyleId:5:473","fontSize":18.0,"letterSpacing":0.0,"letterSpacingValue":0.0,"letterSpacingUnit":"PERCENT","lineHeightPx":27.0,"lineHeightPercent":128.0,"lineHeightPercentFontSize":150.0,"lineHeightUnit":"FONT_SIZE_%"}}],"fontVariantPosition":"NORMAL","fontSize":18.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":0.0,"letterSpacingValue":0.0,"letterSpacingUnit":"PERCENT","lineHeightPx":27.0,"lineHeightPercent":100.0,"lineHeightPercentFontSize":150.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6318:22960":{"type":"TEXT","id":"6318:22960","name":"Governing Law
This Payment & Cancellation Policy is governed by the laws of Thailand. 
Any disputes shall be resolved in accordance with the dispute resolution provisions set out in the Patient Terms of Use.","absoluteBoundingBox":{"x":48888.0,"y":9067.0,"width":600.0,"height":84.0},"isolatedAbsoluteRenderBounds":{"x":48888.49609375,"y":9070.9853515625,"width":534.16015625,"height":78.9150390625},"relativeTransform":[[1.0,0.0,40.0],[0.0,1.0,20.0]],"size":{"x":600.0,"y":84.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[2,2,2,2,2,2,2,2,2,2,2,2,2],"characters":"Governing Law
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47133.0,"y":13376.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":47133.49609375,"y":13379.9853515625,"width":1020.36328125,"height":541.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":48014.0,"y":3891.0,"width":592.0,"height":378.0},"isolatedAbsoluteRenderBounds":{"x":48014.34375,"y":3896.40991210938,"width":589.69921875,"height":371.489990234375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":378.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
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3.1 Immediate Consultation Requests
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Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
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2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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Refunds cannot be issued to alternative cards, bank accounts, or third parties. Processing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated. Refunds may be considered in limited circumstances, including: Cancellation by the healthcare provider Failure to complete the visit due to unforeseen circumstances Force majeure events Administrative or billing errors
 All refund requests must be submitted within 24 hours of the scheduled housecall. 
Refund determinations, including the amount refunded (if any), are made at the sole discretion of Doctor On Call Access and are final.","absoluteBoundingBox":{"x":48033.0,"y":8266.0,"width":1072.0,"height":252.0},"isolatedAbsoluteRenderBounds":{"x":48033.49609375,"y":8269.9853515625,"width":1070.49609375,"height":247.064453125},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1072.0,"y":252.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13],"characters":"Refund Processing Method & Refund Eligibility\nAll approved refunds will be processed through the original payment method used at the time of booking via our secure payment gateway. Refunds cannot be issued to alternative cards, bank accounts, or third parties.\rProcessing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated.\rRefunds may be considered in limited circumstances, including:\nCancellation by the healthcare provider\r\nFailure to complete the visit due to unforeseen circumstances\r\nForce majeure events\r\nAdministrative or billing errors
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by the Patient
Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":48032.0,"y":7724.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":48032.49609375,"y":7727.98486328125,"width":1020.36328125,"height":541.06494140625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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8","absoluteBoundingBox":{"x":47984.0,"y":3936.0,"width":720.0,"height":670.0},"isolatedAbsoluteRenderBounds":{"x":47984.0,"y":3936.0,"width":720.0,"height":670.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,3222.0]],"size":{"x":720.0,"y":670.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":80.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":30.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6318:23276","6318:23277"]},"6318:23277":{"type":"TEXT","id":"6318:23277","name":"Fees, Payments, and Refunds Service Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply. 

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details. 

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met. 

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","absoluteBoundingBox":{"x":48032.0,"y":3956.0,"width":592.0,"height":630.0},"isolatedAbsoluteRenderBounds":{"x":48032.1796875,"y":3960.1201171875,"width":590.50390625,"height":621.0146484375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":630.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Fees, Payments, and Refunds\nService Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply.\r

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details.\r

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met.\r

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","lineIndentations":[0,0],"lineTypes":["NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6307:1693":{"type":"FRAME","id":"6307:1693","name":"Name","absoluteBoundingBox":{"x":48605.0,"y":1723.5,"width":537.0,"height":21.0},"isolatedAbsoluteRenderBounds":{"x":48605.0,"y":1723.5,"width":537.0,"height":21.0},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,438.5]],"size":{"x":537.0,"y":21.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[],"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"layoutMode":"VERTICAL","itemSpacing":8.0,"counterAxisSizingMode":"FIXED","children":["6307:1694"]},"6318:23274":{"type":"TEXT","id":"6318:23274","name":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","absoluteBoundingBox":{"x":48034.0,"y":3307.0,"width":590.0,"height":609.0},"isolatedAbsoluteRenderBounds":{"x":48034.1796875,"y":3310.98510742188,"width":588.2265625,"height":603.885009765625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":590.0,"y":609.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6165:980":{"type":"TEXT","id":"6165:980","name":"Contact Us","absoluteBoundingBox":{"x":3133.0,"y":-1111.50671386719,"width":76.0,"height":20.0},"isolatedAbsoluteRenderBounds":{"x":3133.5322265625,"y":-1106.44665527344,"width":74.801025390625,"height":10.052001953125},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,30.0]],"size":{"x":76.0,"y":20.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":0.401965767145157,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"behaviors":{"hover":{"transition":{"easingType":"GENTLE_SPRING","easingFunction":[1.0,100.0,15.0,0.0],"transitionDuration":0.300000011920929,"delay":0.0},"state":{"transform":{"m00":1.0,"m01":0.0,"m02":0.0,"m10":0.0,"m11":1.0,"m12":0.0},"opacity":0.550000011920929},"behaviorType":"hover"}},"characterStyleOverrides":[],"characters":"Contact Us","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"WIDTH_AND_HEIGHT","textAlignHorizontal":"CENTER","style":{"styleIdForText":"StyleId:5:476","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","fontSize":14.0,"textAlignHorizontal":"CENTER","textAlignVertical":"TOP","letterSpacing":-0.35,"letterSpacingValue":-2.5,"letterSpacingUnit":"PERCENT","lineHeightPx":19.6000003814697,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6318:23271":{"type":"TEXT","id":"6318:23271","name":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":48034.0,"y":2049.0,"width":590.0,"height":1218.0},"isolatedAbsoluteRenderBounds":{"x":48034.1796875,"y":2052.98510742188,"width":589.01171875,"height":1213.06494140625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":590.0,"y":1218.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system\r

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Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform. 

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
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3.1 Immediate Consultation Requests
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3.1  Immediate Consultation Requests
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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
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2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47946.0,"y":14146.0,"width":294.0,"height":966.0},"isolatedAbsoluteRenderBounds":{"x":47946.390625,"y":14149.9853515625,"width":290.8359375,"height":961.064453125},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":294.0,"y":966.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

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 All refund requests must be submitted within 24 hours of the scheduled housecall. 
Refund determinations, including the amount refunded (if any), are made at the sole discretion of Doctor On Call Access and are final.","absoluteBoundingBox":{"x":48008.0,"y":4413.0,"width":1072.0,"height":252.0},"isolatedAbsoluteRenderBounds":{"x":48008.49609375,"y":4416.98486328125,"width":1070.49609375,"height":247.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1072.0,"y":252.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13],"characters":"Refund Processing Method & Refund Eligibility\nAll approved refunds will be processed through the original payment method used at the time of booking via our secure payment gateway. Refunds cannot be issued to alternative cards, bank accounts, or third parties.\rProcessing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated.\rRefunds may be considered in limited circumstances, including:\nCancellation by the healthcare provider\r\nFailure to complete the visit due to unforeseen circumstances\r\nForce majeure events\r\nAdministrative or billing errors
\nAll refund requests must be submitted within 24 hours of the scheduled housecall.\r
Refund determinations, including the amount refunded (if any), are made at the sole discretion of Doctor On Call Access and are final.","lineIndentations":[0,0,1,1,1,1,0],"lineTypes":["NONE","NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"13":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6307:1593":{"type":"TEXT","id":"6307:1593","name":"Doctor Access (“Platform”) recognizes the importance of the protection of your personal data and is committed to ensuring the security and appropriate use of your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) and other relevant laws. 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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":45775.0,"y":13523.0,"width":294.0,"height":609.0},"isolatedAbsoluteRenderBounds":{"x":45775.34375,"y":13528.3203125,"width":292.40234375,"height":602.580078125},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":294.0,"y":609.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
\nAll fees are displayed prior to confirmation.\n\n2.2  Additional Charges\r
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply.\rFor self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise 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can easily place orders to other medical service providers such as pharmacies and facility referrals ","absoluteBoundingBox":{"x":46689.0,"y":2601.0,"width":590.0,"height":42.0},"isolatedAbsoluteRenderBounds":{"x":46690.15625,"y":2605.5849609375,"width":550.5703125,"height":36.31494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":590.0,"y":42.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Doctors can easily place orders to other medical service providers such as pharmacies and facility 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by the Patient
Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47126.0,"y":7563.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":47126.49609375,"y":7566.98486328125,"width":1020.36328125,"height":541.06494140625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Information
For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
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 Government agencies or regulators, as required by law.
 Insurance companies and health benefit providers.
 Partner hospitals, clinics, laboratories, or medical service providers.
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Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details. 

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met. 

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","absoluteBoundingBox":{"x":47126.0,"y":3795.0,"width":592.0,"height":630.0},"isolatedAbsoluteRenderBounds":{"x":47126.1796875,"y":3799.1201171875,"width":590.50390625,"height":621.0146484375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":630.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Fees, Payments, and Refunds\nService Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply.\r

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details.\r

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met.\r

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Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

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Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47960.0,"y":13371.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":47960.49609375,"y":13374.9853515625,"width":1020.36328125,"height":541.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":45768.0,"y":9423.0,"width":313.0,"height":1218.0},"isolatedAbsoluteRenderBounds":{"x":45768.1796875,"y":9426.9853515625,"width":310.0390625,"height":1212.9150390625},"relativeTransform":[[1.0,0.0,27.0],[0.0,1.0,20.0]],"size":{"x":313.0,"y":1218.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. 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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":45783.0,"y":9748.63671875,"width":591.0,"height":588.0},"isolatedAbsoluteRenderBounds":{"x":45783.49609375,"y":9752.6220703125,"width":580.03515625,"height":583.064453125},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":588.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
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HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand\r\n
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The Platform may collect your personal data, directly or indirectly, depending on the circumstances and services provided. This includes: General personal data, such as name, surname, national ID number, passport number, contact address, telephone number, email, date of birth, gender, nationality, and photograph. Sensitive personal data, such as health data, medical history, lab results, X-ray images, genetic information, religion, and blood type. The Platform will collect such data only when necessary and with your explicit consent unless the law allows otherwise.","absoluteBoundingBox":{"x":47988.0,"y":4106.63623046875,"width":594.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":47988.51171875,"y":4110.75634765625,"width":585.7109375,"height":222.0146484375},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2,2],"characters":"Personal Data Collected by the Platform
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Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","absoluteBoundingBox":{"x":47128.0,"y":1755.0,"width":1071.0,"height":399.0},"isolatedAbsoluteRenderBounds":{"x":47128.390625,"y":1758.98498535156,"width":1066.8203125,"height":393.885131835938},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":399.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3],"characters":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"3":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6307:1356":{"type":"FRAME","id":"6307:1356","name":"List Item 7","absoluteBoundingBox":{"x":47078.0,"y":1714.0,"width":1200.0,"height":817.0},"isolatedAbsoluteRenderBounds":{"x":47078.0,"y":1714.0,"width":1200.0,"height":817.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,958.0]],"size":{"x":1200.0,"y":817.0},"fills":[],"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":80.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":30.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6307:1357","6307:1358"]},"6316:11057":{"type":"TEXT","id":"6316:11057","name":"Our system tracks doctor’s and patient locations to ensure seamless coordination and consultation progress","absoluteBoundingBox":{"x":48008.0,"y":4539.0,"width":591.0,"height":42.0},"isolatedAbsoluteRenderBounds":{"x":48008.0,"y":4539.0,"width":591.0,"height":42.0},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":42.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"visible":false,"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Our system tracks doctor’s and patient locations to ensure seamless coordination and consultation progress","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6329:51031":{"type":"TEXT","id":"6329:51031","name":"Rights of the Data Subject
You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
 The right to file a complaint with the Personal Data Protection Committee.","absoluteBoundingBox":{"x":47962.0,"y":14560.0,"width":460.0,"height":420.0},"isolatedAbsoluteRenderBounds":{"x":47962.28515625,"y":14563.9853515625,"width":456.453125,"height":411.1494140625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":460.0,"y":420.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Rights of the Data Subject
You have the following rights under the Personal Data Protection Act:\nThe right to access and obtain a copy of your personal data.
\nThe right to request correction of inaccurate or incomplete data.
\nThe right to request deletion or destruction of data when it is no longer necessary.
\nThe right to object to the processing of your data.
\nThe right to restrict the use of your data.
\nThe right to withdraw consent at any time.
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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","absoluteBoundingBox":{"x":47943.0,"y":13226.0,"width":297.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":47943.390625,"y":13231.3203125,"width":288.28125,"height":224.5498046875},"relativeTransform":[[1.0,0.0,31.0],[0.0,1.0,20.0]],"size":{"x":297.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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The Platform may include links to or integrations with third-party services, such as pharmacies, diagnostic laboratories, or other healthcare-related providers. These third parties operate independently, and the Platform is not responsible for the accuracy, content, availability, products, or services they offer. Any interactions, transactions, or engagements with these third parties are entirely at your own risk and responsibility. We strongly advise you to review the terms and conditions of any third-party services before engaging with them.","absoluteBoundingBox":{"x":45540.0,"y":5909.63623046875,"width":1074.0,"height":105.0},"isolatedAbsoluteRenderBounds":{"x":45540.359375,"y":5913.62109375,"width":1064.20703125,"height":100.06494140625},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":1074.0,"y":105.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Third-Party Service
The Platform may include links to or integrations with third-party services, such as pharmacies, diagnostic laboratories, or other healthcare-related providers. These third parties operate independently, and the Platform is not responsible for the accuracy, content, availability, products, or services they offer. Any interactions, transactions, or engagements with these third parties are entirely at your own risk and responsibility. 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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":47569.0,"y":3845.0,"width":592.0,"height":378.0},"isolatedAbsoluteRenderBounds":{"x":47569.34375,"y":3850.40991210938,"width":589.69921875,"height":371.489990234375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":378.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
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Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform.\r

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

Indemnification: By using the service, you agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the service. This includes, but is not limited to, any injuries, complications, or legal disputes resulting from the actions or omissions of the healthcare provider during the housecall.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6307:1305":{"type":"FRAME","id":"6307:1305","name":"Logo 6","absoluteBoundingBox":{"x":48088.0,"y":539.090942382812,"width":150.0,"height":81.8181838989258},"targetAspectRatio":{"x":176.0,"y":96.0},"isolatedAbsoluteRenderBounds":{"x":48088.0,"y":539.090942382812,"width":150.0,"height":81.8181838989258},"relativeTransform":[[1.0,0.0,1010.0],[0.0,1.0,1.09091186523438]],"size":{"x":150.0,"y":81.8181838989258},"fills":[],"strokeAlign":"INSIDE","strokes":[],"strokeWeight":0.143164068460464,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":20.0,"paddingBottom":20.0,"paddingLeft":20.0,"clipsContent":true,"layoutMode":"VERTICAL","itemSpacing":10.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","counterAxisSizingMode":"FIXED","children":["6307:1306"]},"6307:1303":{"type":"FRAME","id":"6307:1303","name":"Logo 5","absoluteBoundingBox":{"x":47894.0,"y":538.0,"width":154.0,"height":84.0},"targetAspectRatio":{"x":176.0,"y":96.0},"isolatedAbsoluteRenderBounds":{"x":47894.0,"y":538.0,"width":154.0,"height":84.0},"relativeTransform":[[1.0,0.0,816.0],[0.0,1.0,3.814697265625e-06]],"size":{"x":154.0,"y":84.0},"fills":[],"strokeAlign":"INSIDE","strokes":[],"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":20.0,"paddingBottom":20.0,"paddingLeft":20.0,"layoutMode":"VERTICAL","itemSpacing":10.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","counterAxisSizingMode":"FIXED","children":["6307:1304"]},"6318:23295":{"type":"TEXT","id":"6318:23295","name":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":48026.0,"y":5775.0,"width":598.0,"height":672.0},"isolatedAbsoluteRenderBounds":{"x":48026.328125,"y":5778.98486328125,"width":591.34765625,"height":666.9150390625},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":598.0,"y":672.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. 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Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
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Payments, and Refunds Service Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply. 

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details. 

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met. 

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","absoluteBoundingBox":{"x":45774.0,"y":6197.0,"width":307.0,"height":1134.0},"isolatedAbsoluteRenderBounds":{"x":45774.1796875,"y":6201.1201171875,"width":304.96484375,"height":1125.0146484375},"relativeTransform":[[1.0,0.0,33.0],[0.0,1.0,20.0]],"size":{"x":307.0,"y":1134.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Fees, Payments, and Refunds\nService Fees: For the uninsured traveler, the fees for housecall services are clearly outlined on the Platform and may vary depending on factors such as the type of service and location. By booking a housecall, you agree to pay the specified fees in full prior to the service being rendered. If additional services are required, such as IV treatment or lab tests, extra charges may apply.\r

Payment Methods: Accepted payment methods are listed on the Platform. By submitting your payment information, you authorize the Platform to charge the applicable fees for services rendered in accordance with the booking details.\r

Medication: Medication prescribed by the physician through the Platform shall be eligible for delivery to you by an authorized pharmacy and delivery service. The medication delivery is subject to the terms of the individual’s insurance policy, including eligibility, formulary compliance, and cost-sharing obligations such as deductibles or copayments. For the self-paying patient, all costs related to the medication and its delivery are included in the payment made through the housecall service of the Platform that you request with your hotel. By accepting delivery, you confirm that you have received the prescriptions as a result of a valid consultation. The healthcare provider and delivery service shall not be held liable for delays, loss, or improper storage once the medication has been dispatched, provided reasonable delivery standards were met.\r

Refund Policy: Refunds are only issued in specific circumstances, such as cancellations by the healthcare provider or failure to complete the visit due to unforeseen circumstances. To request a refund, you must submit your request within 24 hours of the scheduled housecall. All refund decisions, including the determination of any refund amount, are made at our sole discretion and are final.","lineIndentations":[0,0],"lineTypes":["NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6318:23040":{"type":"TEXT","id":"6318:23040","name":"Purpose of Personal Data Processing
The Platform will process your personal data for the following purposes: To provide medical services, diagnoses, treatment, health checks, and continuous care.
 To manage medical records and health information systems.
 To coordinate and refer patients to other medical institutions when necessary.
 To comply with laws and regulations, including those related to public health and safety.
 To communicate and provide information about medical services or public interest notifications.
 To improve the quality of healthcare services and healthcare innovations (with anonymized data).
 For internal audits, risk management, and security measures.","absoluteBoundingBox":{"x":46689.0,"y":1078.0,"width":591.0,"height":420.0},"isolatedAbsoluteRenderBounds":{"x":46689.51171875,"y":1081.98498535156,"width":579.44921875,"height":415.065063476562},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":420.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Purpose of Personal Data Processing
The Platform will process your personal data for the following purposes:\nTo provide medical services, diagnoses, treatment, health checks, and continuous care.
\nTo manage medical records and health information systems.
\nTo coordinate and refer patients to other medical institutions when necessary.
\nTo comply with laws and regulations, including those related to public health and safety.
\nTo communicate and provide information about medical services or public interest notifications.
\nTo improve the quality of healthcare services and healthcare innovations (with anonymized data).
\nFor internal audits, risk management, and security measures.","lineIndentations":[0,1,1,1,1,1,1,1],"lineTypes":["NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56898":{"type":"TEXT","id":"6329:56898","name":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","absoluteBoundingBox":{"x":45776.0,"y":5044.0,"width":305.0,"height":1113.0},"isolatedAbsoluteRenderBounds":{"x":45776.1796875,"y":5047.98486328125,"width":304.21875,"height":1107.88525390625},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":1113.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56895":{"type":"TEXT","id":"6329:56895","name":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":45776.0,"y":2820.0,"width":305.0,"height":2184.0},"isolatedAbsoluteRenderBounds":{"x":45776.1796875,"y":2823.98510742188,"width":303.9375,"height":2178.91479492188},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":2184.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system\r

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Healthcare Provider Responsibility: Healthcare providers on the Doctor Access platform are independent practitioners and are not employees or direct hires of Doctor Access. These providers choose to offer their services through the platform at their own discretion. Doctor Access acts solely as a facilitator and is not responsible for the professional conduct, medical decisions, or practices of the healthcare providers. Each healthcare provider is solely responsible for their own medical practice and patient care. The Platform does not interfere with, influence, or direct the healthcare providers in the treatment or care of patients. Doctor Access shall not be liable for any damages, claims, or injuries arising from the professional acts, omissions, or advice of healthcare providers accessed through the platform. 

Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":46670.0,"y":3863.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":46670.49609375,"y":3866.98510742188,"width":1020.36328125,"height":541.064697265625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Policy If the patient: Examples of Emergency Situations Include (but are not limited to): Fails to attend the appointment, and Does not respond to communication attempts,
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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":46670.0,"y":3905.0,"width":592.0,"height":378.0},"isolatedAbsoluteRenderBounds":{"x":46670.34375,"y":3910.40991210938,"width":589.69921875,"height":371.489990234375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":378.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
\nAll fees are displayed prior to confirmation.\n\n2.2  Additional Charges\r
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply.\rFor self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise 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Structure
2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":45789.0,"y":13397.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":45789.49609375,"y":13400.9853515625,"width":1020.36328125,"height":541.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":47128.0,"y":1888.0,"width":590.0,"height":1218.0},"isolatedAbsoluteRenderBounds":{"x":47128.1796875,"y":1891.98498535156,"width":589.01171875,"height":1213.06506347656},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":590.0,"y":1218.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
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 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
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Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":47128.0,"y":1734.0,"width":1070.0,"height":777.0},"isolatedAbsoluteRenderBounds":{"x":47128.34375,"y":1737.98498535156,"width":1062.8515625,"height":772.065063476562},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1070.0,"y":777.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3],"characters":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system\r

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. 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non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs. Non-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility. Examples of Emergency Situations Include (but are not limited to): Chest pain or pressure • Difficulty breathing Severe bleeding or trauma Loss of consciousness Sudden weakness or numbness, especially on one side of the body Seizures Signs of stroke or heart attack
 If a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
 Scope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. If the patient chooses to disregard or refuse the healthcare provider’s recommendation for referral or further care, any resulting risks, complications, or consequences will be solely the responsibility of the patient.","absoluteBoundingBox":{"x":47127.0,"y":1045.0,"width":1071.0,"height":504.0},"isolatedAbsoluteRenderBounds":{"x":47127.64453125,"y":1048.98498535156,"width":1068.2578125,"height":499.065063476562},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":504.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6,6],"characters":"Nature of Services\nMedical Housecall Medical Visits: The Platform enables patients to schedule non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs.\n\nNon-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility.\nExamples of Emergency Situations Include (but are not limited to):\r\nChest pain or pressure\r• Difficulty breathing\nSevere bleeding or trauma\nLoss of consciousness\nSudden weakness or numbness, especially on one side of the\rbody\nSeizures\nSigns of stroke or heart attack
\nIf a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
\nScope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. If the patient chooses to disregard or refuse the healthcare provider’s recommendation for referral or further care, any resulting risks, complications, or consequences will be solely the responsibility of the patient.","lineIndentations":[0,0,0,0,3,5,5,5,5,5,5,0,0],"lineTypes":["NONE","NONE","NONE","NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"8":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"9":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"10":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"11":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"12":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"6":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6312:7469":{"type":"TEXT","id":"6312:7469","name":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":45776.0,"y":3976.0,"width":1078.0,"height":441.0},"isolatedAbsoluteRenderBounds":{"x":45776.328125,"y":3979.98510742188,"width":1072.6796875,"height":435.914794921875},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":1078.0,"y":441.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","lineIndentations":[0,0,0],"lineTypes":["NONE","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6318:18988":{"type":"TEXT","id":"6318:18988","name":"Refund Processing Method & Refund Eligibility All approved refunds will be processed through the original payment method used at the time of booking via our secure payment gateway. Refunds cannot be issued to alternative cards, bank accounts, or third parties. Processing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated. Refunds may be considered in limited circumstances, including: Cancellation by the healthcare provider Failure to complete the visit due to unforeseen circumstances Force majeure events Administrative or billing errors
 All refund requests must be submitted within 24 hours of the scheduled housecall. 
Refund determinations, including the amount refunded (if any), are made at the sole discretion of Doctor On Call Access and are final.","absoluteBoundingBox":{"x":45783.0,"y":9830.63671875,"width":1072.0,"height":252.0},"isolatedAbsoluteRenderBounds":{"x":45783.49609375,"y":9834.6220703125,"width":1070.49609375,"height":247.064453125},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1072.0,"y":252.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13],"characters":"Refund Processing Method & Refund Eligibility\nAll approved refunds will be processed through the original payment method used at the time of booking via our secure payment gateway. Refunds cannot be issued to alternative cards, bank accounts, or third parties.\rProcessing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated.\rRefunds may be considered in limited circumstances, including:\nCancellation by the healthcare provider\r\nFailure to complete the visit due to unforeseen circumstances\r\nForce majeure events\r\nAdministrative or billing errors
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Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

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Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47127.0,"y":8023.0,"width":591.0,"height":588.0},"isolatedAbsoluteRenderBounds":{"x":47127.49609375,"y":8026.98486328125,"width":580.03515625,"height":583.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":588.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
Email contact@doctoroncall-thailand.com","absoluteBoundingBox":{"x":48894.0,"y":6836.0,"width":594.0,"height":252.0},"isolatedAbsoluteRenderBounds":{"x":48894.49609375,"y":6839.98486328125,"width":559.10546875,"height":246.0},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":252.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Contact Information
For any questions, concerns, or issues related to these Terms or the services provided, please contact us at:\r\n
HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand\r\n
Tel: +66 81 819 6817, +66 83 132 7992\r
Fax: +66 2 559 2012, +66 2 106 9700\r
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 If a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
 Scope of Care: Housecall services may include a range of non-emergency medical care, such as physical examinations, diagnostic assessments, development of treatment plans, prescription of medications, and follow-up care. However, if the attending healthcare provider determines that a patient’s condition requires specialized evaluation or advanced treatment, they may refer the patient to an appropriate hospital or clinic for further medical attention. If the patient chooses to disregard or refuse the healthcare provider’s recommendation for referral or further care, any resulting risks, complications, or consequences will be solely the responsibility of the patient.","absoluteBoundingBox":{"x":45783.0,"y":863.0,"width":1071.0,"height":504.0},"isolatedAbsoluteRenderBounds":{"x":45783.64453125,"y":866.984985351562,"width":1068.2578125,"height":499.065063476562},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":504.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Nature of Services\nMedical Housecall Medical Visits: The Platform enables patients to schedule non-emergency, in-person visits from licensed healthcare providers at their home or another preferred location. These services are designed for convenience and accessibility but are strictly for non-urgent medical needs.\n\nNon-Emergency Services Only: Housecall services provided through the Platform are not intended for emergency situations. If you or someone else is experiencing a medical emergency, you must immediately call local emergency line or go to the nearest medical facility.\nExamples of Emergency Situations Include (but are not limited to):\r\nChest pain or pressure\r• Difficulty breathing\nSevere bleeding or trauma\nLoss of consciousness\nSudden weakness or numbness, especially on one side of the\rbody\nSeizures\nSigns of stroke or heart attack
\nIf a patient chooses to request a housecall during an emergency situation—despite clear guidelines—the responsibility for that decision lies solely with the patient. While the healthcare provider may offer assistance to the best of their ability upon arrival, any legal or medical consequences arising from misuse of the service in an emergency context are the sole responsibility of the patient. 
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For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
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For any questions, concerns, or issues related to these Terms or the services provided, please contact us at:\r\n
HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
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by the Patient
Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47127.0,"y":8023.0,"width":591.0,"height":588.0},"isolatedAbsoluteRenderBounds":{"x":47127.49609375,"y":8026.98486328125,"width":580.03515625,"height":583.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":588.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":45775.0,"y":14172.0,"width":294.0,"height":966.0},"isolatedAbsoluteRenderBounds":{"x":45775.390625,"y":14175.9853515625,"width":290.8359375,"height":961.064453125},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":294.0,"y":966.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
 The right to file a complaint with the Personal Data Protection Committee.","absoluteBoundingBox":{"x":47571.0,"y":4992.0,"width":460.0,"height":420.0},"isolatedAbsoluteRenderBounds":{"x":47571.28515625,"y":4995.98486328125,"width":456.453125,"height":411.14990234375},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":460.0,"y":420.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Rights of the Data Subject
You have the following rights under the Personal Data Protection Act:\nThe right to access and obtain a copy of your personal data.
\nThe right to request correction of inaccurate or incomplete data.
\nThe right to request deletion or destruction of data when it is no longer necessary.
\nThe right to object to the processing of your data.
\nThe right to restrict the use of your data.
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Access (“Platform”) recognizes the importance of the protection of your personal data and is committed to ensuring the security and appropriate use of your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) and other relevant laws. 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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":47120.0,"y":5614.0,"width":598.0,"height":672.0},"isolatedAbsoluteRenderBounds":{"x":47120.328125,"y":5617.98486328125,"width":591.34765625,"height":666.9150390625},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":598.0,"y":672.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

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The services provided are for general and primary medical care only. 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by the Patient
Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":46663.0,"y":7242.63623046875,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":46663.49609375,"y":7246.62109375,"width":1020.36328125,"height":541.06494140625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is final.","lineIndentations":[0,0,1,1,2,2,0,0,0,0,1,2,1,2,2,0,0,0,1,1,1],"lineTypes":["NONE","NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE","NONE","NONE","NONE","UNORDERED","UNORDERED","UNORDERED","UNORDERED","UNORDERED","NONE","NONE","NONE","UNORDERED","UNORDERED","UNORDERED"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"8":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"9":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"10":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"11":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"12":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"13":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"14":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"15":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"16":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"17":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"18":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"19":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"20":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"17":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6318:23197":{"type":"FRAME","id":"6318:23197","name":"List Item 20","absoluteBoundingBox":{"x":47521.0,"y":4325.0,"width":1200.0,"height":229.0},"isolatedAbsoluteRenderBounds":{"x":47521.0,"y":4325.0,"width":1200.0,"height":229.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,687.0]],"size":{"x":1200.0,"y":229.0},"fills":[],"visible":false,"strokeAlign":"INSIDE","layoutAlign":"STRETCH","strokes":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.912023663520813,"g":0.912023663520813,"b":0.912023663520813,"a":1.0},"visible":true,"opacity":1.0}],"individualStrokeWeights":{"top":1.0,"right":0.0,"bottom":0.0,"left":0.0},"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingTop":20.0,"paddingRight":80.0,"paddingBottom":20.0,"layoutMode":"HORIZONTAL","itemSpacing":30.0,"primaryAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","children":["6318:23198","6318:23199","6318:23200"]},"6318:23199":{"type":"TEXT","id":"6318:23199","name":"Refund Processing Method & Refund Eligibility All approved refunds will be processed through the original payment method used at the time of booking via our secure payment gateway. Refunds cannot be issued to alternative cards, bank accounts, or third parties. Processing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated. Refunds may be considered in limited circumstances, including: Cancellation by the healthcare provider Failure to complete the visit due to unforeseen circumstances Force majeure events Administrative or billing errors
 All refund requests must be submitted within 24 hours of the scheduled housecall. 
Refund determinations, including the amount refunded (if any), are made at the sole discretion of Doctor On Call Access and are final.","absoluteBoundingBox":{"x":47570.0,"y":4345.0,"width":1072.0,"height":252.0},"isolatedAbsoluteRenderBounds":{"x":47570.49609375,"y":4348.98486328125,"width":1070.49609375,"height":247.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1072.0,"y":252.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13,13],"characters":"Refund Processing Method & Refund Eligibility\nAll approved refunds will be processed through the original payment method used at the time of booking via our secure payment gateway. Refunds cannot be issued to alternative cards, bank accounts, or third parties.\rProcessing time for the refund to appear in your account depends on your issuing bank and may take 5–14 business days after the refund has been initiated.\rRefunds may be considered in limited circumstances, including:\nCancellation by the healthcare provider\r\nFailure to complete the visit due to unforeseen circumstances\r\nForce majeure events\r\nAdministrative or billing errors
\nAll refund requests must be submitted within 24 hours of the scheduled housecall.\r
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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":47119.0,"y":13502.0,"width":294.0,"height":609.0},"isolatedAbsoluteRenderBounds":{"x":47119.34375,"y":13507.3203125,"width":292.40234375,"height":602.580078125},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":294.0,"y":609.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
\nAll fees are displayed prior to confirmation.\n\n2.2  Additional Charges\r
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By accessing or using the Web Platform located at http://patient.doctoroncall-access.com (\"the Platform\") to request or receive housecall medical services, you (\"the Patient\") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. If you do not agree to these Terms, you must not access or use the Platform, or any services provided through it.","absoluteBoundingBox":{"x":45772.0,"y":602.0,"width":309.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":45772.1796875,"y":606.119995117188,"width":304.82421875,"height":225.929992675781},"relativeTransform":[[1.0,0.0,31.0],[0.0,1.0,20.0]],"size":{"x":309.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Acceptance of Terms
By accessing or using the Web Platform located at http://patient.doctoroncall-access.com (\"the Platform\") to request or receive housecall medical services, you (\"the Patient\") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. 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of the Data Subject
You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
 The right to file a complaint with the Personal Data Protection Committee.","absoluteBoundingBox":{"x":47128.0,"y":8752.0,"width":460.0,"height":420.0},"isolatedAbsoluteRenderBounds":{"x":47128.28515625,"y":8755.9853515625,"width":456.453125,"height":411.1494140625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":460.0,"y":420.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Rights of the Data Subject
You have the following rights under the Personal Data Protection Act:\nThe right to access and obtain a copy of your personal data.
\nThe right to request correction of inaccurate or incomplete data.
\nThe right to request deletion or destruction of data when it is no longer necessary.
\nThe right to object to the processing of your data.
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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

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by the Patient
Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47569.0,"y":3803.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":47569.49609375,"y":3806.98510742188,"width":1020.36328125,"height":541.064697265625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","absoluteBoundingBox":{"x":47567.0,"y":3658.0,"width":594.0,"height":147.0},"isolatedAbsoluteRenderBounds":{"x":47567.51171875,"y":3663.32006835938,"width":571.1484375,"height":140.72998046875},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":147.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6316:7312":{"type":"TEXT","id":"6316:7312","name":"Governing Law
This Payment & Cancellation Policy is governed by the laws of Thailand. 
Any disputes shall be resolved in accordance with the dispute resolution provisions set out in the Patient Terms of Use.","absoluteBoundingBox":{"x":48863.0,"y":8575.63671875,"width":600.0,"height":84.0},"isolatedAbsoluteRenderBounds":{"x":48863.49609375,"y":8579.6220703125,"width":534.16015625,"height":78.9150390625},"relativeTransform":[[1.0,0.0,40.0],[0.0,1.0,20.0]],"size":{"x":600.0,"y":84.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[2,2,2,2,2,2,2,2,2,2,2,2,2],"characters":"Governing Law
This Payment & Cancellation Policy is governed by the laws of Thailand.\r
Any disputes shall be resolved in accordance with the dispute resolution provisions set out in the Patient Terms of 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On Call Access service is not intended for emergencies or life-threatening conditions. Please call 191 or visit the nearest emergency room for urgent medical care.

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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

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When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

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When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47991.0,"y":9726.63671875,"width":591.0,"height":588.0},"isolatedAbsoluteRenderBounds":{"x":47991.49609375,"y":9730.6220703125,"width":580.03515625,"height":583.064453125},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":588.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Disclaimers
No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting. 

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","absoluteBoundingBox":{"x":46690.0,"y":4699.0,"width":590.0,"height":357.0},"isolatedAbsoluteRenderBounds":{"x":46690.390625,"y":4702.98486328125,"width":586.6171875,"height":351.9150390625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":590.0,"y":357.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Medical Disclaimers
No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting.\r

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6318:18849":{"type":"TEXT","id":"6318:18849","name":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":45536.0,"y":6054.63623046875,"width":1078.0,"height":441.0},"isolatedAbsoluteRenderBounds":{"x":45536.328125,"y":6058.62109375,"width":1072.6796875,"height":435.9150390625},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":1078.0,"y":441.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. 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Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
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If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply.\rFor self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise 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This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","absoluteBoundingBox":{"x":46661.0,"y":7097.63623046875,"width":594.0,"height":147.0},"isolatedAbsoluteRenderBounds":{"x":46661.51171875,"y":7102.9560546875,"width":571.1484375,"height":140.72998046875},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":594.0,"y":147.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

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You have the following rights under the Personal Data Protection Act: The right to access and obtain a copy of your personal data.
 The right to request correction of inaccurate or incomplete data.
 The right to request deletion or destruction of data when it is no longer necessary.
 The right to object to the processing of your data.
 The right to restrict the use of your data.
 The right to withdraw consent at any time.
 The right to file a complaint with the Personal Data Protection Committee.","absoluteBoundingBox":{"x":46665.0,"y":8431.63671875,"width":460.0,"height":420.0},"isolatedAbsoluteRenderBounds":{"x":46665.28515625,"y":8435.6220703125,"width":456.453125,"height":411.1494140625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":460.0,"y":420.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Rights of the Data Subject
You have the following rights under the Personal Data Protection Act:\nThe right to access and obtain a copy of your personal data.
\nThe right to request correction of inaccurate or incomplete data.
\nThe right to request deletion or destruction of data when it is no longer necessary.
\nThe right to object to the processing of your data.
\nThe right to restrict the use of your data.
\nThe right to withdraw consent at any time.
\nThe right to file a complaint with the Personal Data Protection 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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47975.0,"y":9531.63671875,"width":592.0,"height":588.0},"isolatedAbsoluteRenderBounds":{"x":47975.49609375,"y":9535.6220703125,"width":590.96484375,"height":583.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":588.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":47119.0,"y":14151.0,"width":294.0,"height":966.0},"isolatedAbsoluteRenderBounds":{"x":47119.390625,"y":14154.9853515625,"width":290.8359375,"height":961.064453125},"relativeTransform":[[1.0,0.0,34.0],[0.0,1.0,20.0]],"size":{"x":294.0,"y":966.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":46688.0,"y":7811.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":46688.49609375,"y":7814.98486328125,"width":1020.36328125,"height":541.06494140625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers. In the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","absoluteBoundingBox":{"x":46682.0,"y":5848.0,"width":598.0,"height":672.0},"isolatedAbsoluteRenderBounds":{"x":46682.328125,"y":5851.98486328125,"width":591.34765625,"height":666.9150390625},"relativeTransform":[[1.0,0.0,42.0],[0.0,1.0,20.0]],"size":{"x":598.0,"y":672.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Termination of Use
Voluntary Termination: You may choose to terminate your medical request at any time by, however charges may apply depending on time of termination. For immediate consultation cases, if a cancellation is made more than five minutes after the request is submitted, the patient—or their insurance provider—will be responsible for 40% of the medical request fee. For scheduled appointment cases, if the cancellation is made less than 30 minutes before the scheduled time, a fee amounting to 50% of the medical request fee will be charged. Please note that termination does not absolve you of any outstanding obligations, including unpaid fees, cancellation fees, scheduled appointments, or pending service-related matters.

Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

Platform-Initiated Termination: The Platform reserves the right to suspend or permanently terminate your access to the platform at its sole discretion, especially in cases of violations of these Terms, fraudulent behavior, misuse of the services, or conduct deemed harmful to other users or healthcare providers.\r\n\nIn the event of unforeseen circumstances such as technical failures, natural disasters or regulatory restrictions—classified as force majeure—neither the patient nor the physician shall be held reliable for cancellations. In such situations, both parties agree to seek a fair and practical resolution without penalty.","lineIndentations":[0,0,0],"lineTypes":["NONE","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6329:56592":{"type":"TEXT","id":"6329:56592","name":"Effective Date: May 11, 2026","absoluteBoundingBox":{"x":47085.0,"y":523.0,"width":343.0,"height":27.0},"isolatedAbsoluteRenderBounds":{"x":47086.38671875,"y":529.247985839844,"width":234.91015625,"height":18.39599609375},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,158.0]],"size":{"x":343.0,"y":27.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.434275299310684,"g":0.434275299310684,"b":0.434275299310684,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Effective Date: May 11, 2026","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:473","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","responsiveTextStyleVariants":[{"minWidth":1.0,"name":"Mobile","style":{"styleIdForText":"StyleId:5:473","fontSize":18.0,"letterSpacing":0.0,"letterSpacingValue":0.0,"letterSpacingUnit":"PERCENT","lineHeightPx":27.0,"lineHeightPercent":128.0,"lineHeightPercentFontSize":150.0,"lineHeightUnit":"FONT_SIZE_%"}}],"fontVariantPosition":"NORMAL","fontSize":18.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":0.0,"letterSpacingValue":0.0,"letterSpacingUnit":"PERCENT","lineHeightPx":27.0,"lineHeightPercent":100.0,"lineHeightPercentFontSize":150.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6318:18976":{"type":"TEXT","id":"6318:18976","name":"No-Show Policy If the patient: Examples of Emergency Situations Include (but are not limited to): Fails to attend the appointment, and Does not respond to communication attempts,
 A portion or up to the full medical request fee may be retained to compensate for provider time and resources committed.","absoluteBoundingBox":{"x":45783.0,"y":9748.63671875,"width":591.0,"height":168.0},"isolatedAbsoluteRenderBounds":{"x":45783.34375,"y":9753.2216796875,"width":579.3203125,"height":162.3154296875},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":168.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"No-Show Policy\nIf the patient:\nExamples of Emergency Situations Include (but are not limited to):\r\nFails to attend the appointment, and\nDoes not respond to communication attempts,
\nA portion or up to the full medical request fee may be retained to compensate for provider time and resources committed.","lineIndentations":[0,0,1,2,2,0],"lineTypes":["NONE","NONE","UNORDERED","UNORDERED","UNORDERED","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{}},"6329:56222":{"type":"TEXT","id":"6329:56222","name":"Medical Disclaimers
No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting. 

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","absoluteBoundingBox":{"x":47947.0,"y":7378.0,"width":305.0,"height":630.0},"isolatedAbsoluteRenderBounds":{"x":47947.1796875,"y":7381.98486328125,"width":302.76953125,"height":624.9150390625},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":630.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Medical Disclaimers
No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting.\r

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","textAutoResize":"WIDTH_AND_HEIGHT","fontVariantPosition":"NORMAL","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","fontSize":15.0,"letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","inheritTextStyleId":"5:474","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"}}},"6318:29403":{"type":"TEXT","id":"6318:29403","name":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":45767.0,"y":9553.63671875,"width":592.0,"height":588.0},"isolatedAbsoluteRenderBounds":{"x":45767.49609375,"y":9557.6220703125,"width":590.96484375,"height":583.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":588.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10,10],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting. 

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","absoluteBoundingBox":{"x":45544.0,"y":5304.63623046875,"width":1070.0,"height":210.0},"isolatedAbsoluteRenderBounds":{"x":45544.49609375,"y":5308.62109375,"width":1066.80078125,"height":204.9150390625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1070.0,"y":210.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Medical Disclaimers
No Guarantee of Specific Outcomes: The Platform facilitates housecall consultations with licensed healthcare professionals; however, it does not guarantee specific medical results or outcomes. All medical advice and treatment provided during a housecall are based on the patient’s condition, the information available at the time of the visit, and the limitations of care that can be delivered in a home setting.\r

Appropriate Care Settings: Certain medical conditions may require more advanced, specialized, or urgent care that cannot be adequately provided through a housecall. In such cases, the healthcare provider may refer you to a hospital, clinic, or specialist to ensure you receive the most appropriate and effective treatment. You have the right to refuse a referral; however, any consequences resulting from that decision will be solely your responsibility. The Platform and healthcare provider are not liable for any complications or delays in care arising from a refusal to seek the recommended follow-up or specialized treatment.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6329:56601":{"type":"TEXT","id":"6329:56601","name":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”). 

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","absoluteBoundingBox":{"x":47116.0,"y":13231.0,"width":297.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":47116.390625,"y":13236.3203125,"width":288.28125,"height":224.5498046875},"relativeTransform":[[1.0,0.0,31.0],[0.0,1.0,20.0]],"size":{"x":297.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Payment Structure
This Payment & Cancellation Policy governs all payments made for housecall medical services requested through the Doctor On Call Access platform (“Platform”).\r

This policy applies to uninsured/self-paying patients and, where applicable, hotel guests requesting services directly.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6318:18858":{"type":"TEXT","id":"6318:18858","name":"Contact Information
For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
Email contact@doctoroncall-thailand.com","absoluteBoundingBox":{"x":45540.0,"y":6804.63623046875,"width":1074.0,"height":231.0},"isolatedAbsoluteRenderBounds":{"x":45540.49609375,"y":6808.62109375,"width":791.8515625,"height":225.0},"relativeTransform":[[1.0,0.0,46.0],[0.0,1.0,20.0]],"size":{"x":1074.0,"y":231.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Contact Information
For any questions, concerns, or issues related to these Terms or the services provided, please contact us at:\r\n
HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand\r\n
Tel: +66 81 819 6817, +66 83 132 7992\r
Fax: +66 2 559 2012, +66 2 106 9700\r
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":45782.0,"y":9288.63671875,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":45782.49609375,"y":9292.6220703125,"width":1020.36328125,"height":541.064453125},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
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3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":48871.0,"y":7220.63623046875,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":48871.49609375,"y":7224.62109375,"width":1020.36328125,"height":541.06494140625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Policy If the patient: Examples of Emergency Situations Include (but are not limited to): Fails to attend the appointment, and Does not respond to communication attempts,
 A portion or up to the full medical request fee may be retained to compensate for provider time and resources committed.","absoluteBoundingBox":{"x":48914.0,"y":4249.0,"width":591.0,"height":168.0},"isolatedAbsoluteRenderBounds":{"x":48914.34375,"y":4253.5849609375,"width":579.3203125,"height":162.31494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":591.0,"y":168.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"No-Show Policy\nIf the patient:\nExamples of Emergency Situations Include (but are not limited to):\r\nFails to attend the appointment, and\nDoes not respond to communication attempts,
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2.1 One-Time Service Payments 
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals. By submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered. Service fees may vary depending on: Type of medical service Location Time of request Additional services (e.g., IV therapy, laboratory testing) 
 All fees are displayed prior to confirmation. 2.2 Additional Charges 
If additional medical services are required during the visit (such as IV treatment or lab testing), supplementary charges may apply. For self-paying patients, medication and delivery costs are included in the total housecall service fee unless otherwise specified.","absoluteBoundingBox":{"x":45782.0,"y":9330.63671875,"width":592.0,"height":378.0},"isolatedAbsoluteRenderBounds":{"x":45782.34375,"y":9336.046875,"width":589.69921875,"height":371.490234375},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":592.0,"y":378.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[],"characters":"Payment Structure
2.1  One-Time Service Payments\r
Doctor On Call Access operates on a per-request, one-time payment model. There are no recurring subscriptions or automatic renewals.\rBy submitting a booking request, the patient authorises the Platform to charge the full service fee prior to the housecall being rendered.\rService fees may vary depending on:\r\nType of medical service\nLocation\r\nTime of request\nAdditional services (e.g., IV therapy, laboratory testing)\r
\nAll fees are displayed prior to confirmation.\n\n2.2  Additional Charges\r
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Cancellation fees depend on the timing and type of request. 
3.1 Immediate Consultation Requests
If cancellation is made: Within five (5) minutes of submitting the request: Full refund may be issued. More than five (5) minutes after submission: 40% of the medical request fee will be retained. The remaining balance may be refunded.
 This reflects provider allocation and administrative costs already incurred. 3.2 Scheduled Appointment Requests If cancellation is made: More than 30 minutes before the scheduled time: Partial refund may be issued at the Platform’s discretion. Less than 30 minutes before the scheduled time: 50% of the medical request fee will be retained The remaining balance may be refunded. 3.3 Unsafe or Inappropriate Environment If the healthcare provider determines that the designated location is unsafe or unsuitable: The service may be refused or terminated. For hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access. Any determination regarding refund eligibility in such cases is final.","absoluteBoundingBox":{"x":48896.0,"y":7712.0,"width":1071.0,"height":546.0},"isolatedAbsoluteRenderBounds":{"x":48896.49609375,"y":7715.98486328125,"width":1020.36328125,"height":541.06494140625},"relativeTransform":[[1.0,0.0,48.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":546.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17,17],"characters":"Cancellation by the Patient
Cancellation fees depend on the timing and type of request.\n
3.1  Immediate Consultation Requests
If cancellation is made:\nWithin five (5) minutes of submitting the request: Full refund may be issued.\r\nMore than five (5) minutes after submission:\n40% of the medical request fee will be retained.\nThe remaining balance may be refunded.
\nThis reflects provider allocation and administrative costs already incurred.\n\n3.2  Scheduled Appointment Requests\nIf cancellation is made:\nMore than 30 minutes before the scheduled time:\nPartial refund may be issued at the Platform’s discretion.\nLess than 30 minutes before the scheduled time:\n50% of the medical request fee will be retained\nThe remaining balance may be refunded.\n\n3.3  Unsafe or Inappropriate Environment\nIf the healthcare provider determines that the designated location is unsafe or unsuitable:\nThe service may be refused or terminated.\r\nFor hotel guests and self-paying patients, 60–100% of the full service fee may be charged as a cancellation fee, at the sole discretion of Doctor On Call Access.\r\nAny determination regarding refund eligibility in such cases is 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Information
For any questions, concerns, or issues related to these Terms or the services provided, please contact us at: 
HOTLINE: +66 81 819 6817 
Doctor On Call Access Company Limited 
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand 
Tel: +66 81 819 6817, +66 83 132 7992 
Fax: +66 2 559 2012, +66 2 106 9700 
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For any questions, concerns, or issues related to these Terms or the services provided, please contact us at:\r\n
HOTLINE: +66 81 819 6817\r
Doctor On Call Access Company Limited\r
1111/26 Si Vara Road, Wangthonglang 
Bangkok 10310 Thailand\r\n
Tel: +66 81 819 6817, +66 83 132 7992\r
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When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

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When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

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Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process. 

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Physician-Initiated Termination: The physician also reserves the right to terminate the medical request. This may occur if the patient fails to attend the appointment and does not respond to communications, or if the physician deems it unsafe, unethical, or otherwise inappropriate to proceed with or continue the consultation. In such cases, a portion or full amount of the medical request fee may still be charged depending on the situation and resources committed prior to termination. Additionally, requests may be terminated if the patient provides inaccurate, incomplete, or misleading information that affects the integrity or safety of the consultation process.\r

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The Platform reserves the right to modify these Terms of Use at any time. Any significant changes will be communicated through email notifications or alerts within the Platform. By continuing to use the Platform and its services after such modifications have been made, you acknowledge and agree to be bound by the updated Terms. It is your responsibility to review the Terms periodically to stay informed of any changes.","absoluteBoundingBox":{"x":47128.0,"y":1755.0,"width":1076.0,"height":105.0},"isolatedAbsoluteRenderBounds":{"x":47128.51171875,"y":1758.98498535156,"width":1029.37109375,"height":100.065063476562},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1076.0,"y":105.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3],"characters":"Modifications to Terms
The Platform reserves the right to modify these Terms of Use at any time. Any significant changes will be communicated through email notifications or alerts within the Platform. By continuing to use the Platform and its services after such modifications have been made, you acknowledge and agree to be bound by the updated Terms. It is your responsibility to review the Terms periodically to stay informed of any changes.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"3":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6307:814":{"type":"FRAME","id":"6307:814","name":"Desktop","absoluteBoundingBox":{"x":45694.0,"y":287.0,"width":1280.0,"height":5147.0},"isolatedAbsoluteRenderBounds":{"x":45694.0,"y":287.0,"width":1280.0,"height":5147.0},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,0.0]],"size":{"x":1280.0,"y":5147.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":1.0,"g":1.0,"b":1.0,"a":1.0},"visible":true,"opacity":1.0}],"constraints":{"vertical":"TOP_BOTTOM","horizontal":"LEFT_RIGHT"},"constraintValues":{"left":{"pixelOffset":0.0,"sizeFraction":0.0},"right":{"pixelOffset":0.0,"sizeFraction":1.0},"top":{"pixelOffset":0.0,"sizeFraction":0.0},"bottom":{"pixelOffset":0.0,"sizeFraction":1.0}},"strokeAlign":"INSIDE","strokes":[],"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"paddingRight":40.0,"paddingBottom":20.0,"paddingLeft":40.0,"clipsContent":true,"overflowDirection":"HORIZONTAL_AND_VERTICAL_SCROLLING","layoutMode":"VERTICAL","counterAxisAlignItems":"CENTER","primaryAxisSizingMode":"FIXED","counterAxisSizingMode":"FIXED","children":["6307:815","6307:880","6307:883","6307:898","6307:928","6307:963","6307:998","6307:1004","6307:1025","6307:1028","6307:1032"]},"6318:18825":{"type":"TEXT","id":"6318:18825","name":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. The Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law. In cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly. For Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp). Safe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service. 

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final. Follow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable. 

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system 

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","absoluteBoundingBox":{"x":45544.0,"y":3630.63623046875,"width":1070.0,"height":777.0},"isolatedAbsoluteRenderBounds":{"x":45544.34375,"y":3634.62133789062,"width":1062.8515625,"height":772.064697265625},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1070.0,"y":777.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Patient Responsibilities
When requesting a housecall consultation, you are required to provide complete, accurate, and truthful information regarding your insurance claims, coverage details, medical condition, symptoms, medical history, and any other details relevant to your care. Inaccurate, incomplete, or misleading information may result in inappropriate or delayed treatment. \n\nThe Platform and healthcare providers cannot be held liable for any harm, complications, or delays in care resulting from the user’s failure to provide accurate and complete information. Patients are fully responsible for ensuring that all pertinent information is disclosed clearly and in a timely manner to support safe and effective medical care. Doctor On Call Access does not assume any responsibility or liability for false, misleading, or fraudulent information submitted by patients. Any such actions may constitute insurance fraud, a criminal offense, and will be reported to the appropriate authorities as required by law.\r\n\nIn cases where a patient is not covered by the designated assistance company, the requested medical consultation cannot be provided. Patients without valid coverage are not eligible to receive housecall services through the Platform. For further assistance or to confirm your coverage status, please contact your insurance provider or assistance company directly.\r\n\nFor Hotel’s Guest: To request a housecall service, please contact your hotel. If your hotel is not a partner and you would still like to request a housecall service, please contact Doctor on Call at +66818196817 (available on WhatsApp).\r\n\nSafe Environment for housecall: Patients are responsible for ensuring that the location designated for the housecall consultation is safe and suitable for the delivery of medical services. If the healthcare provider determines that the environment is unsafe or inappropriate for medical care, they have the right to refuse or immediately terminate the service.\r

In such cases, the patient may be held responsible for any applicable cancellation or no-show fees as determined by their insurance provider or assistance company. For hotel guests, our platform will charge 60-100% of the full-service fee as a cancellation fee. This cancellation fee is made at our sole discretion and considered final.\r\n\nFollow-Up Care: Patients are responsible for adhering to any medical advice, treatment plans, or referrals provided by the healthcare provider during the housecall visit. If additional medical attention or follow-up care is recommended, it is the patient’s responsibility to seek such care promptly and appropriately. Failure to do so may result in complications for which the healthcare provider and the Platform are not liable.\r

Arrangements outside of the Platform: Patients must not make independent arrangements with healthcare providers or partner pharmacies outside of our platform. This includes, but is not limited to, scheduling follow-up appointments or offering/processing payments directly. We are not responsible for any services, outcomes, or issues arising from interactions or transactions that occur outside our system\r

Legal Compliance: By using the Platform and its services, you agree to comply with all applicable local laws and regulations. Any misuse of the services, including but not limited to fraud, misrepresentation, or violation of terms, may result in the termination of access to the platform, blacklisting, and potential legal action by the Doctor On Call Access platform.","lineIndentations":[0,0,0,0,0,0,0,0,0,0,0],"lineTypes":["NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE","NONE"],"listStartOffsets":[],"lineStyleOverrides":[0,0,0,0,0,0,0,0,0,0,0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"1":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"2":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"3":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"4":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"5":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"6":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"7":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"8":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"9":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0},"10":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"1":{"styleIdForText":"StyleId:106ba2982d66b75681eb0789d81678ec1503ca7f/4108:250","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","isOverrideOverTextStyle":true,"semanticWeight":"BOLD","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6318:23350":{"type":"TEXT","id":"6318:23350","name":"Governing Law
This Payment & Cancellation Policy is governed by the laws of Thailand. 
Any disputes shall be resolved in accordance with the dispute resolution provisions set out in the Patient Terms of Use.","absoluteBoundingBox":{"x":48024.0,"y":9079.0,"width":600.0,"height":84.0},"isolatedAbsoluteRenderBounds":{"x":48024.49609375,"y":9082.9853515625,"width":534.16015625,"height":78.9150390625},"relativeTransform":[[1.0,0.0,40.0],[0.0,1.0,20.0]],"size":{"x":600.0,"y":84.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[2,2,2,2,2,2,2,2,2,2,2,2,2],"characters":"Governing Law
This Payment & Cancellation Policy is governed by the laws of Thailand.\r
Any disputes shall be resolved in accordance with the dispute resolution provisions set out in the Patient Terms of Use.","lineIndentations":[0],"lineTypes":["NONE"],"listStartOffsets":[],"lineStyleOverrides":[0],"lineTextDirections":null,"resolvedParagraphValues":{"0":{"listSpacing":0.0,"paragraphIndent":0.0,"paragraphSpacing":0.0}},"textAutoResize":"HEIGHT","style":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Regular","fontStyle":"Regular","textAutoResize":"HEIGHT","fontVariantPosition":"NORMAL","fontSize":15.0,"textAlignHorizontal":"LEFT","textAlignVertical":"TOP","letterSpacing":-0.075,"letterSpacingValue":-0.5,"letterSpacingUnit":"PERCENT","lineHeightPx":21.0,"lineHeightPercent":93.3333358764648,"lineHeightPercentFontSize":140.0,"lineHeightUnit":"FONT_SIZE_%","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textTruncation":"DISABLED"},"styleOverrideTable":{"2":{"styleIdForText":"StyleId:5:474","fontFamily":"Poppins","fontPostScriptName":"Poppins-Bold","fontStyle":"Bold","paragraphSpacing":0,"paragraphIndent":0,"listSpacing":0,"italic":false,"textCase":"ORIGINAL","textDecoration":"NONE","textDecorationSkipInk":false,"textDecorationStyle":"solid","textAutoResize":"NONE","textTruncation":"DISABLED","lineHeightPercent":100,"lineHeightPercentFontSize":100}}},"6312:7448":{"type":"TEXT","id":"6312:7448","name":"Third-Party Service
The Platform may include links to or integrations with third-party services, such as pharmacies, diagnostic laboratories, or other healthcare-related providers. These third parties operate independently, and the Platform is not responsible for the accuracy, content, availability, products, or services they offer. Any interactions, transactions, or engagements with these third parties are entirely at your own risk and responsibility. We strongly advise you to review the terms and conditions of any third-party services before engaging with them.","absoluteBoundingBox":{"x":47128.0,"y":1755.0,"width":1075.0,"height":105.0},"isolatedAbsoluteRenderBounds":{"x":47128.359375,"y":1758.98498535156,"width":1064.20703125,"height":100.065063476562},"relativeTransform":[[1.0,0.0,50.0],[0.0,1.0,20.0]],"size":{"x":1075.0,"y":105.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3,3],"characters":"Third-Party Service
The Platform may include links to or integrations with third-party services, such as pharmacies, diagnostic laboratories, or other healthcare-related providers. These third parties operate independently, and the Platform is not responsible for the accuracy, content, availability, products, or services they offer. Any interactions, transactions, or engagements with these third parties are entirely at your own risk and responsibility. 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and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised. 

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties. 

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit. 

Consent: By clicking \"Accept,\" you consent to the collection, use, and disclosure of your sensitive personal data, including health and payment information, for the purposes of providing housecall healthcare services. You acknowledge that your data may be shared with insurance companies, assistance companies, and partner hotels as necessary, and that you have the right to access, correct, withdraw, or delete your data at any time.","absoluteBoundingBox":{"x":47947.0,"y":5051.0,"width":305.0,"height":1113.0},"isolatedAbsoluteRenderBounds":{"x":47947.1796875,"y":5054.98486328125,"width":304.21875,"height":1107.88525390625},"relativeTransform":[[1.0,0.0,35.0],[0.0,1.0,20.0]],"size":{"x":305.0,"y":1113.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Privacy and Data Protection
Personal Data: Your personal and medical information will be collected and stored in accordance with the Platform’s [Privacy Policy]. We adhere to relevant data protection laws, including Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using the Platform, you consent to the collection, processing, and sharing of your information with the assistance company and your insurance provider for the purpose of facilitating housecall services and ensuring appropriate care.\rDespite our best efforts, no method of transmission over the internet or electronic storage is completely secure. By using our Platform, you acknowledge and accept these limitations and agree to notify us immediately if you believe your data has been compromised.\r

Confidentiality: The information you share with the healthcare provider during a housecall consultation is confidential and protected. Your medical data may be shared with the assistance company and your insurance provider as necessary to coordinate your care and process claims. Except as required by law or with your explicit consent, your information will not be disclosed to third parties.\r

For Hotel’s Guest: By requesting the service, you also authorize the hotel to release your necessary medical information to the platform in order to coordinate and arrange the housecall visit.\r

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Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

Indemnification: By using the service, you agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the service. This includes, but is not limited to, any injuries, complications, or legal disputes resulting from the actions or omissions of the healthcare provider during the housecall.","absoluteBoundingBox":{"x":45543.0,"y":5554.63623046875,"width":1071.0,"height":315.0},"isolatedAbsoluteRenderBounds":{"x":45543.390625,"y":5558.62109375,"width":1066.67578125,"height":310.06494140625},"relativeTransform":[[1.0,0.0,49.0],[0.0,1.0,20.0]],"size":{"x":1071.0,"y":315.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.431372553110123,"g":0.352941185235977,"b":0.572549045085907,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutGrow":1.0,"strokes":[],"strokeWeight":4.36634349822998,"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1],"characters":"Limitation of Liability
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Service Availability: While the Platform makes every effort to ensure the timely and reliable delivery of housecall services, it is not responsible for delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to traffic conditions, severe weather, or unforeseen emergencies.

Indemnification: By using the service, you agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the service. 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